Shipping: The Customer must pay shipping costs prior to shipping. Delivery time could be from 2 to 4 weeks so customers are advised that they may have to be patient as delivery times cannot be predicted. This is the South Pacific and timelines are not always strictly adhered to, which I have no control over. If you need reassurances about the shipping processes please email us. If you are not agreeable to the possibility of being patient then please do not order or email me for advice on other shipping options. .

Insurance: All items go out uninsurance. If a Buyer requests insurance then it is calculated according to the USPS (or Samoan postal) insurance rates. We do not take any responsible for Damage or Loss incurred to an uninsured item by the shipping company during the time it is being shipped to the Customer.

We are Worldwide Shippers. All items to the U.S., Canada, E.U. and ASIA are are SHIPPED out of AMERICAN SAMOA by United States Postal Service (USPS) MAIL. This means that all items are TAKEN BY ME PERSONALLY ONBOARD A SHIP (8 hours 1-way) as cargo to AMERICAN SAMOA when the inter-island ship travels every 2nd week. This is the very cheapest, trackable-to-destination, insurable and most reliable method of shipping as the Samoan Post Office tripled their rates 2 years ago. Items to Australia/NZ are shipped from SAMOA by AirMail Post (but depends on weight).

International Regulations: We are not responsible for the existence of Regulations which may effect or limit, in any way, the shipping of items to a Customer's country. The Customer agrees to be responsible for this knowledge and any costs incurred regarding it.

Refunds: All items are carefully examined before packaging/shipping and are seen to be in perfect condition, so a Refund is only given if the item is deemed by both parties to be substantially not as described on this website. Any damage which occurred during shipping is considered an Insurance Claim and not subject to refund. Shipping fees are not refundable and the customer is responsible for shipping costs incurred shipping the item back to us.

Payment Methods: These are as set out on the first page of this website.